How should Circle K employees deal with unruly customers?

Remaining composed, seeking assistance if necessary, and following company guidelines for conflict resolution is the best approach for Circle K employees when dealing with unruly customers because it helps maintain a safe and respectful environment. By staying calm, employees can defuse the situation and prevent further escalation.

When seeking assistance, employees have the support of their team or management, enabling them to handle the situation more effectively. Following established company guidelines ensures that the employee is acting within the framework of the company's policies, which is critical for consistency and accountability. This approach not only prioritizes the safety and comfort of other customers and staff but also upholds the reputation of Circle K, demonstrating professionalism and dedication to customer service even in challenging circumstances.