What information is important to include when pasting details in a ticket after stopping a process?

Including the work order and control number when pasting details in a ticket after stopping a process is essential for several reasons. First, the work order number serves as a unique identifier for the specific task or issue being addressed, enabling team members to track progress or reference the ticket efficiently in the future. This helps maintain organization and ensures that everyone involved can easily access all relevant details associated with that particular work order.

The control number adds another layer of specificity, particularly when dealing with multiple processes or issues within a system. It ensures that the correct processes are being managed and allows for better communication among team members, as well as more straightforward documentation for auditing or reporting purposes.

In contrast, while the resolution, names of everyone involved, or summaries of previous incidents might be relevant in certain contexts, they do not provide the immediate identification and tracking capabilities that work order and control numbers offer. Therefore, these identifiers are critical for effective process management and support within a workflow.