What is the key difference between the front counter switch and the back office switch in the Sapphire system?

The front counter switch (FCS) and the back office switch (BOS) in the Sapphire system serve different functions, primarily connected to their design and purpose within a retail or service environment. The front counter switch typically features a specific number of ports that are adapted for immediate customer interaction, while the back office switch is equipped with more ports to accommodate a wider array of devices needed for administrative and inventory management tasks.

The assertion that the FCS has half as many ports as the BOS underscores the operational differences: the FCS is designed for frontline personnel who require connectivity to a limited number of devices, such as payment terminals and POS systems. In contrast, the BOS supports a more extensive network of connections necessary for back-office operations, allowing for comprehensive inventory management systems, data processing, and other administrative tasks.

Understanding these distinctions helps clarify the unique roles that each switch plays within the system, contributing to the overall efficiency and functionality of the Sapphire system in a business setting.