Which of the following is NOT a mandatory section before a ticket can be saved?

In the context of ticketing systems, certain sections are typically required to provide adequate information for processing a ticket, while others may be optional. The correct answer indicates that "Priority Level" is not mandatory before saving a ticket.

While assigning a priority level can be beneficial for determining how urgently a ticket should be addressed, it is often not strictly required to create or save the ticket itself. The other sections, such as "Summary," "Description," and "Sub Category," serve to give a clear overview of the issue, detailed information for troubleshooting, and classifications for better management of tickets. These sections contribute fundamentally to the ticket's clarity and processing efficiency, which is why they are mandatory.

In contrast, the priority level, while useful for operational efficiency, doesn't affect the essential information needed to create and track the ticket. This makes it the correct answer to the question regarding which section is not a requirement for saving a ticket.